QRZ Logbook

Monday, January 6, 2014

Wouxun.us no longer selling (some) Wouxun radios

It seems that US/China relations are a bit rocky for Import Communications, the distributor for Wouxun radios...until now.

PD0AC reports that Ed Griffin (W4KMA) at Import Communications has been unhappy with the support that the Wouxun - pronounced "Oh-sheng" - folks have provided (or rather haven't provided) concerning an issue with the HT's apparently losing their memories at random, among other issues. As a result, he's no longer selling new inventory of Wouxun radios and will be replacing them with AnyTone products, but still under the competitor's site's name.

The (less-than-flattering) message on Wouxun.us's web site
Griffin reports that the Wouxun dual-band models lose memory without warning and that he has replaced approximately 500 radios out of pocket because Wouxun refuses to honor warranties or fix the issue, or replace the defective radios.

What you see when clicking on the KG-UV6D page on Wouxun.us

When you go to Wouxun.us you get a couple of less-than-flattering messages with a message stating that Wouxun radios will no long be sold, but accessories will. The prices that are supposedly "closeout" are about the same prices I paid when I bought my 2 KG-UV2D radios at 2 different hamfests.

While there is no clear distinction as to whether the memory issue is exclusively with the handheld radios or also with their mobile radios, I did notice that the dual-band mobile is no longer offered on the Wouxun.us site. The high price might have had a bit to do with that. Considering the relatively low price of the HT's, I thought that the dual-band mobile radio would have been under $200, but the $360+ price tag kept me away. I could buy plenty of other mobile radios for a lot less. Their quad-band mobile is also not appearing on the site, although the KG-UVA1 dual-band amateur/public service radio is still being offered, as is the KG-703E single-band VHF radio.

While I can sympathize with Griffin if indeed the radios are defective, the graphics used on the site are a bit over the top when trying to make a statement. But then again, I probably would be doing the same thing if the Chinese counterparts I relied on for service and support were treating me the same way.

PD0AC updated that a European distributor of Wouxun radios sold about 500 radios and only had 1 radio with the issue that Import Communications is reporting.

Wouxun came onto the scene a few years ago offering new radios at remarkably low prices, about $110 give or take $10. However, the last few hamfests I've attended, nary a Wouxun was in sight, replaced instead by an even lower-priced Baofeng radio series that has been offering many of the same features for about $50. The only reason I didn't buy one was because they had 2m/440, and not 2m/220.

I own 2 of the KG-UV2D radios with 2m/220 capability and the only problem I've encountered has been that one of the battery packs is now not holding a charge. Other than that I've had no issues with the radios. I don't know if this is isolated to a certain batch of radios that came of the assembly line or with an entire product line, but as this plays out I'm sure we'll find out more about this issue.